Warranty Policy
Warranty Policy
In case of any cancellations of any order(s) due to in evitable circumstances the paid amount would be refunded as the customers’ Foortyshop account firstly. Customer need to report an issue as refund category and should mention his/her desired refund type(i.e. bkash/bank) along with details (bkash personal number, bank account details) The refund process may take up to 10 working days or more depending upon the payment service gateway provider’s clauses. The refund will be initiated within the same payment channel i.e. if the customer pays via bKash then the customer will be refunded through bKash. The customer cannot be refunded via any other payment channels. But Foortyshop retains the right and has the right to consider/reconsider refund via another flexible channel(s) to make the refund system faster or to make it easier for the customer.
Warranty Policy
- If your item is faulty, damaged, or incorrect/deficient at the time of delivery, please get in touch with us within the applicable return window. Your item may be eligible for a refund or replacement depending on the product category and condition.
- Please note that some items are not eligible for return if the reason is "No longer needed".
- For gadget-related issues after use or after the return window expires, we will refer you to the brand warranty center (if applicable).
- Please ensure that you keep and can provide proper documentation and proof for your return/refund claim (e.g., unboxing video, invoice, etc.).